Sawtooth Reserve

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Sawtooth Reserve

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Terms and Conditions

Effective Date: September 6, 2025 

Last Updated: September 6, 2025 

Welcome to Sawtooth Reserve. By accessing or using our website (www.sawtoothreserve.com) and related services, you agree to the following Terms and Conditions. Please read them carefully before using our site. 


1. Use of Our Website

  • You must be at least 13 years old to use our website.
  • You agree to use our site only for lawful purposes and in a way that does not infringe on the rights of others.
  • We reserve the right to restrict or terminate access to our website if these terms are violated. 

2. Products and Services

  • Product descriptions, prices, and availability are subject to change without notice.
  • We make every effort to ensure accuracy, but we cannot guarantee that all information on the site is error-free.
  • We reserve the right to limit or refuse any order at our discretion. 

3. Orders and Payments

  • By placing an order, you agree to provide accurate billing and shipping information.
  • Payments are processed securely through our approved payment providers.
  • You are responsible for any taxes, duties, or fees that may apply to your order. 

4. Shipping and Delivery

  • We will make every effort to fulfill and deliver orders promptly.
  • Delivery times are estimates and not guaranteed.
  • Risk of loss passes to you once the order is shipped. 

5. Returns and Refunds

  • If you are not satisfied with your purchase, please contact us at info@sawtoothreserve.com within 7 days of delivery.
  • Refunds or replacements will be provided in accordance with our Return Policy (if applicable). 

6. Intellectual Property

  • All content on this website, including text, images, logos, and graphics, is the property of Sawtooth Reserve unless otherwise noted.
  • You may not copy, reproduce, or distribute our content without written permission. 

7. Limitation of Liability

  • Sawtooth Reserve is not liable for any damages resulting from the use or inability to use our website, products, or services.
  • To the fullest extent permitted by law, our liability is limited to the amount you paid for the product or service in question. 

8. Links to Third-Party Sites

  • Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites. 

9. Changes to Terms

  • We may update these Terms and Conditions from time to time. Updates will be posted on this page with the revised “Last Updated” date. 

10. Contact Us

If you have questions about these Terms and Conditions, please contact us at:

Sawtooth Reserve Email: info@sawtoothreserve.com

Website: www.sawtoothreserve.com

Return and Refund Policy

  

Effective Date: September 6, 2025
Last Updated: September 6, 2025


At Sawtooth Reserve, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If you are not completely happy, please review our return and refund policy below.


1. Eligibility for Returns

  • To be eligible for a return, you must notify us within 7 days of delivery at info@sawtoothreserve.com.
  • Items must be unused, in their original packaging, and in the same condition that you received them.
  • Perishable or opened food items may not be eligible for return due to safety and quality reasons, except in cases where the product arrived damaged or defective.

2. Damaged or Defective Products

  • If your order arrives damaged or you receive the wrong item, please contact us immediately with your order number and photos of the issue.
  • We will work quickly to provide a replacement or issue a refund.

3. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within 5–10 business days.
  • Shipping costs are non-refundable unless the return is due to our error.

4. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact us at info@sawtoothreserve.com.

5. Non-Returnable Items

  • Perishable goods that have been opened or consumed.
  • Gift cards.
  • Promotional or sample items.

6. How to Start a Return

  1. Email info@sawtoothreserve.com with your order number and reason for return.
  2. If approved, we will provide instructions for returning your product.
  3. Ship your product back to us using the instructions provided.

7. Contact Us

For questions about this policy or help with a return, contact us at:

Sawtooth Reserve
Email: info@sawtoothreserve.com
Website: www.sawtoothreserve.com

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